Frequently Asked Questions
Can I submit my artwork, poetry, writings or photographs for consideration by Hallmark?
Hallmark Australasia does have its own creative team who are supported by larger teams in the US and UK. For this reason Hallmark will rarely take ideas from the general public. However if you would still like to send your work in, please apress it to:
Marketing Manager
Hallmark Cards Australia
PO BOX 5000
Ferntree Gully, VIC, 3156
Does Hallmark make donations or offer support for charitable organisations?
For many years Hallmark has chosen to support the National Breast Cancer Foundation and our new Forever Friends Foundation. For this reason Hallmark generally does not offer donations for other organisations. However if you do wish to send us a request for support, please send it to:
Marketing Manager
Hallmark Cards Australia
PO BOX 5000
Ferntree Gully, VIC, 3156
How can I apply for a position at Hallmark Australia or New Zealand?
Hallmark Australasia advertises all current Australian vacancies on seek.com.au and all New Zealand vacancies on seek.co.nz. To view our list of current vacancies on seek, click here.
What types of jobs are available at Hallmark Australasia?
Hallmark Australasia hires for our distribution warehouse, marketing, sales, retail merchandisers, information technology, operations, finance, human resources and customer services.
Can I purchase Hallmark products on this website?
Yes, you are able to purchase personalised cards using our site. Click here to get started.
Can I purchase the Hallmark Card Studio software from this website?
No. This software is only available for purchase through the Hallmark USA website.
If I have trouble with the Hallmark Card Studio software, are you able to help?
You will need to contact your software provider or the Hallmark USA website for help with your software. This product was designed for sale only in the US. Hallmark Australasia is unable to offer any technical support for this.
How do I go about giving feedback on a Hallmark product?
Hallmark Australasia values all feedback as it helps us to improve the quality of our product. If you would like to send us some feedback, please contact one of Hallmark's offices.
Where can I buy Hallmark products?
Use the Find a Retailer system built into this site. Enter your postcode, and you will be able to view the list of retailers that stock Hallmark products closest to the postcode you entered.
Where can I find a specific product?
Unfortunately we do not have inventory information available at Hallmark retail stores. Please check with Hallmark retailers in your area to see if they carry the Hallmark product for which you are looking. To find your closest retail store that might have the item you are looking for, you can use our Find a Retailer feature on our website.